Russian Friend Pay Attention Please!!! Please fill in receiver’s full real name due to new policy of Russian customs,thank you!
PAYMENT METHOD
1. There are many payment methods available on Aliexpress such as Alipay, credit cards,real-time bank transfers, offline payments (bank transfers and Western Union).You can choose a method which is the most convenient for you. To protect your interests,your payment will be temporarily held by Alibaba, and will not be released to us until you receive your order and are satisfied with it.
SHIPPING
1. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
2. Items are generally shipped out with 2 business day after your payment has been cleared (Sat. & Sun. & Public holiday excluded.).
3. We are not responsible for any custom duty or import tax.
4. The order will be sent to your hand by the shipping company within the delivery time refering to the list of shipping services below. If you do not receive the package within the time of delivery ,please contact us, we will deal with it and respond to you in 24 hours.
REFUND POLICY
1. We fully guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description.
2. All returns – defective or otherwise – have to be preauthorized. Please contact us to get an authorization and returning address before sending the item back.
3. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.
FEEDBACK
1. Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please contact us before leaving leaving neutral (3 stars) or negative(1-2 stars), we will try our best to solve the problem.
2. We understand the concerns and frustrations you might have, and will do our best to resolve any problems.
OTHERS
1. If you need to put bigger order which is more than the max quantity, please contact us to get special discount.
2. If you made an order, and want to get the item pictures without watermark, please contact us.
3. If you want us to help you to drop shipping, please contact us, and put in your customers’address when placing the order.
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